Frequently asked questions about Heat by Design™

Question:
Where should I hang my picture heater?

Answer:
The picture heater is designed to radiate a constant and consistent source of heat.   This feature is appealing because it doesn’t allow your body to get cold and the heat isn’t blown at you your skin to dry out.  It works best when hung within the proximity of intended use.

The picture heater can be hung in a room near an electrical outlet in any interior room that is not a wet location or exposed to excessive moisture.   Many users mount their picture heaters in places such as over a couch, next to a favorite easy chair or in the basement rec room.  It functions best with 8 foot ceilings or lower.

NOTE: The rear of the picture heater is insulated, but still generates a minimal amount of heat.  This may have long term affect on wall paper adhesive.  Mounting the picture heater on a wall papered surface is generally not recommended.

Question:
How much will it cost to use the picture heater?

Answer:
In the United States, electricity prices are regulated locally, so check your electric utility bill for your current rates.   To calculate your electricity costs, find a copy of your electric bill.  To calculate your delivered kWh cost, divide the total charges ($) by the kilowatt hours (kWh) on your bill.  This is you delivered kWh cost.  In Chicago, the cost per kWh is $0.117.

The picture heater operates with an energy efficient GentleHeat™ Thermal cycle mode.  The heater conserves energy by only drawing power about 50% of the time.  Warm air is naturally circulated without the need for fan power (see How It Works).  This results in a space heater that is typically 15% more efficient than other flat panel heaters.

The large picture heater draws 680 watts per hour (or .680 kWh).  Assuming you live in Chicago, the cost per hour to use the picture heater would be $0.117 x 0.680 kWh x 50% duty cycle= $0.036 per hour.

Question:
Is the Heat by Design picture listed by Underwriter’s Laboratories?

Answer:
Yes.  UL File # E311619

Question:
How will my custom photograph or logo look once it is printed on the picture heater?

Answer:
Viewing the image on a computer screen or any display monitor WILL NOT accurately represent the final image.  Printing your photo image on typical photo paper through any photo processing retailer will be the most accurate representation of your enlarged image. 

Question:
How large should the file size of my photograph be for good resolution?

Answer:
We recommend that photos be taken at a 6 megapixel resolution or greater. This is available with most digital cameras sold today.  Once uploaded, your photo will be subjected to a resolution check to insure that the photo can be enlarged and printed on the picture heater.  You will be provided with the resolution results in Step 2.  Image resolution will be graded as follows:

Question:
Is there any way to hide the power cord that runs between the picture heater and power outlet?

Answer:
There are several ways to minimize the view of the power cord on the wall.

1. The cord can be routed to exit the bottom left, bottom center, or bottom right of the picture frame.
2. The cord can be unplugged and removed from the picture when the heater is not required during warmer months.
3. There are standard available wall covers for power cords. One system is manufactured by Wiremold and can be found at major retailers across the U.S. Product information and retailer locations can be found at www.WireMold.com

You can upload .jpeg picture files to create a custom picture heater.

Graphics professionals may send high resolution Adobe PDFs to us.  Please use the following process:

1. Call CE Thermal Systems at (708) 457-3237 or email sales@heat-by-design.com with your contact information.
2. Our Inside Sales Specialist will contact you to answer any questions and to take your order.  You will be provided mailing instructions to deliver your CD to our factory.
3. By sending images on a CD to CE Thermal Systems, you are agreeing that:
1. You have built your files to specification with the proper 0.4” bleed,
2. You have embedded the necessary fonts with your file,
3. You understand that all colors will be converted to CMYK,
4. You are providing print-ready images with a resolution between 300 and 600 dpi,
5. You do NOT require a proof, and
6. You understand and agree to our terms & conditions.

If you have any questions, our Inside Sales Representatives will be happy to assist you.

HIDDEN PORTION :  NO BORDER, FRAME ONLY

Approximately  ½” of the picture will be cropped at the top & bottom for horizontal pictures and left & right for vertical pictures when border is selected.

CROPPING: HORIZONTAL PICTURE WITH A BORDER

CROPPING: VERTICAL PICTURE WITH A BORDER

Question: How is the Heat by Design picture heater manufactured? Answer: Heat by Design frames are constructed of a black resin material that offers superior dimensional stability through hot and cold cycles. It will not warp or fade. The frame has a built in TouchSensor™ switch that turns the heater on and off and has a green LED light to let you know it’s turned on. The heater will automatically turn off after 10 hours. TThe picture is printed on a special aluminum surface that conducts heat. The base aluminum is white and any large areas of white on the image will be glossy in appearance. The images on Heat by Design picture heaters are printed with a commercial four-color printing process that uses ultraviolet light to cure the inks. We use UV-based inks to ensure that your image will not fade due to heating or exposure to direct sunlight. Heat by Design picture heaters require electricity for the heating elements to function. You can neatly dress the cord and plug to exit the frame of the picture at the left, center or right side. During the ‘off’ season the cord can be removed and you can continue to enjoy your picture throughout the year!